The location of the hotel in the Tay Ho district is perfect for those looking to explore the Old Quarter or for those who are on a more limited budget. Just a short distance from the city center, it offers convenience without the hustle and bustle. Transiting to the airport is also easy, with transportation options readily available. The rooms are modern and comfortable, with adequate bathrooms and air conditioning. The staff is extremely friendly and helpful, going above and beyond to ensure a pleasant stay. The breakfast is delicious, with a variety of choices and cooked to perfection. the hotel offers laundry services, making it easy for backpackers to keep their clothes clean and fresh.

Some essential amenities in the room, such as waste baskets and tissues, were lacking.

the hoteln was situated very close to some of tourist sites and within 10 minutes on foot from west lake. nothing beats being in paloma. free wi-fi was working perfectly.

Nothing I didn't like to be fair.

I had a fantastic stay at a hotel in Hanoi. The staff were extremely friendly and helpful, and I even got upgraded to a better room. The room itself was spacious and very comfortable. The hotel's location was great, especially for someone on a budget or needing to be close to transportation options.

All was perfect.

Great customer service, staff were friendly and helpful. The hotel room was clean and spacious with comfortable beds. The location was convenient, close to restaurants and easy to commute to different attractions.

The noise insulation in the hotel was poor, could hear noise from neighboring rooms. The bathroom had limited lighting and hot water.

Great location near plenty of dining options. Comfy beds and soft pillows. Enjoyed the amenities like the in-room safe and daily free water and fruit. Pleasant staff. Good breakfast with a nice variety. Quick and affordable laundry service.

Noise travels in the hallways, making it difficult to sleep. Inconvenient room change in the morning, resulting in a noisy windowless room.

This hotel exceeded my expectations in many ways. the value for money was remarkable - with prices starting at just $35 USD, I couldn't believe how affordable it was considering the quality of service and amenities provided. Secondly, the staff were incredibly attentive and friendly, going above and beyond to ensure a comfortable and enjoyable stay. Thirdly, the location was perfect - situated on the river and close to the old quarters of Hanoi, I had the best of both worlds with a peaceful atmosphere and easy access to the city. Lastly, the rooms were well-maintained and spacious, with some even offering a balcony or window to admire the beautiful surroundings. Plus, breakfast was included, which was a great way to start the day.

All was satisfactory, no improvements needed.

This hotel is in a great location, perfect for exploring the vibrant nightlife of the city, or for those on a budget looking to stay in Hanoi's old quarters. The staff are friendly and attentive, going above and beyond to ensure a pleasant stay. The rooms are equipped with basic amenities and offer great value for money, especially considering the fact that some even come with a balcony or a window. Additionally, having breakfast included in the rate is a nice touch.

While there were some noise complaints from other guests, I personally didn't experience any disturbances and had a peaceful night's sleep.